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Step by step instructions to get finish email headers/Internet headers to send to Technical Support

Last Updated on October 29, 2017


  • Microsoft Hotmail/Windows Live Hotmail
  • Microsoft Outlook/Outlook Express
  • Eudora
  • Google Gmail
  • Mozilla Mail
  • Musical drama Mail
  • Hurray! Mail


This article discloses how to get finish email/Internet headers to present these to Technical Support. Try not to connect unique email messages to another email message, since this can modify the first headers. Utilize the accompanying directions for your email customer to acquire full headers.

Contingent upon the presumed issue, entries can be made to:

  • Specialized Support (on ask)

For Technical Support contact points of interest:

Go to Mcafee.com/activate and select your nation starting from the drop list.

Or on the other hand:

Sign on to the ServicePortal at www.mcafee.com/activate:

  • On the off chance that you are an enrolled client, type your User Id and Password, and snap Log In.
  • In the event that you are not an enrolled client, click Register and finish the required fields. Your secret word and logon guidelines will be messaged to you.
  • Specifically to spam@mcafeesaas.com
  • Specifically to falsepositives@mcafeesaas.com


  • Specialized Support does not offer help for these outsider email customers.
  • The arrangements are offered as a politeness to clients. While McAfee plays it safe to guarantee rightness at time of distribution, the accompanying strategies won’t not be finished or up and coming.
  • On the off chance that you need to submit updates to these arrangements, contact Technical Support and statement this Knowledge Base article number.


Case of a total Internet email header

– Example Header –

Gotten: from SNCWSRELAY2.XYZ.COM ( by Inbound.corp.xyz.com

( with Microsoft SMTP Server id; Wed, 10 Nov 2010 23:45:07 – 0600

X-XYZ-Header: Modified by McAfee Email Security Appliance (3400)

X-XYZ-DKIM-Results: header.From=<gbounce-3611342628-7561-353611254-1290015903064@bounce.email.tt.com>;


key strength=1024 bits;


Gotten SPF: pass (unusoctonulla.epsilon.ec-cluster.com: area of gbounce-3611342628-7561-353611254-1290015903064@bounce.tt.asda.com assigns as allowed sender) receiver=unusoctonulla.epsilon.ec-cluster.com; client_ip=; envelope-from=gbounce-3611342628-7561-353611254-1290015903064@bounce.email.tt.com;

Gotten: from (obscure []) by SNCWSRELAY2.XYZ.COM with smtp id 68d9_07e2_684bc9e6_f272_11df_8fdd_00219b92b0ad; Wed, 10 Nov 2010 23:45:03 – 0600

Gotten: from app05.muc.ec-messenger.com (app05.muc.ec-messenger.com

[]) by mta75-1.muc.ec-messenger.com (READY) with ESMTP id EE25C300027CE for <abc@xyz.com>;

Marry, 10 Nov 2010 23:55:02 +0100 (CET)

DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/loose; d=email.tt.com;

s=ecm1; t=1290015903;







Date: Wed, 10 Nov 2010 23:56:03 +0100

From: XYZ CORP <xyx@email.tt.com>

Answer To: “XYZ CORP” <xyz@email.tt.com>

To: Anthony B Connolly<abc@xyz.com>

Message-ID: <1794407355.13273231290015903064@ecmessenger>

Subject: Free Delivery on all toner items

Emulate Version: 1.0

Content-Type: multipart/elective;

boundary=”- – =_Part_523125_368365408.1290015903061″

X-eC-errand person mid: 353611254

X-eC-errand person cid: 7561

X-eC-errand person token: 5uj46uI1nq3lt0

Rundown Unsubscribe: <mailto:unsub-7561-353611254-3611342628@email.tt.com>

X-eC-errand person sender-space: bounce.email.tt.com

X-Mailer: eC-Messenger Build 6.00.106

X-eC-errand person email: abc@xyz.com

X-XYZ-Spam-Flag: NO


X-XYZ-Spam-Threshold: 5

X-XYZ-Spam-Score: 0.1

X-XYZ-Spam-Version: : center <3682> : streams <567022> : uri <725588>



– End Example Header –

Case of an inadequate header

– Example Incomplete Header –


Sent: Monday, June 21, 2010 19:51:04 – 0500

To: abc@xyz.com



– End Example Incomplete Header –

See the suitable answer for removing the total header for your email framework.



  • Sign in to your Gmail account.
  • While seeing a message in Gmail, tap the down bolt alongside Reply.
  • Snap Show unique.


Microsoft Hotmail

  • Sign in to your Hotmail account.
  • Select Inbox.
  • Right-click a message and select View Message Source.

The full headers show in another window.


Microsoft Outlook

  • Open Outlook.
  • Open an email message.
  • Tap the File tab.
  • Snap Properties.
  • In the Properties exchange box, the headers show up in the Internet headers box.

For more seasoned renditions of Outlook:

  • Open Outlook.
  • Open an email message.
  • Tap the View menu, and select Options.

The full headers show in another window.


Microsoft Outlook Express

  • Open Outlook Express.
  • Open an email message.
  • Right-tap the message and select Properties.
  • Tap the Details tab.

The full headers show in the discourse box.


Mozilla Mail

  • Open Mozilla.
  • Open an email message.
  • Tap the View menu and select Message Source.

The full headers show in another window.



  • Open Opera.
  • Open an email message so it shows in the window underneath your inbox.
  • Snap Display all headers.

The full headers show in the window underneath.


Yahoo! Mail

  • Sign in to your Yahoo! Mail account.
  • Open an email message.
  • Tap the Actions dropdown and select View Full Header.

The full headers show in another window. Get Support for Mcafee by www.mcafee.com/activate product key expert.

2 thoughts on “Step by step instructions to get finish email headers/Internet headers to send to Technical Support”

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